Paper Title
Digital Transformation in HRM: Challenges and Its Impact on Organizational Performance — A Study of Public Sector Banks in Agra with Reference to State Bank of India
Article Identifiers
Registration ID: IJNRD_324820
Published ID: IJNRD2605273
: https://doi.org/10.56975/ijnrd.v11i5.324820
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Keywords
Digital Transformation, Human Resource Management, HRIS, Employee Performance, Organizational Performance, Public Sector Banks, Digital HR Practices
Abstract
Abstract Digital transformation has become a strategic priority for organizations seeking operational efficiency, employee effectiveness, and sustainable competitiveness. The banking sector, particularly public sector banks in India, has increasingly integrated digital technologies into Human Resource Management (HRM) practices. This study examines the extent of digital transformation in HRM, the challenges faced during implementation, and its impact on employee and organizational performance in public sector banks in Agra, with special reference to State Bank of India. The study is empirical, descriptive, and analytical in nature and is based on primary data collected from employees of public sector banks. A structured questionnaire using a five-point Likert scale was employed to collect responses. Statistical tools such as percentage analysis, mean score analysis, correlation analysis, and regression analysis were used for interpretation. The findings reveal that digital HR practices are moderately adopted in public sector banks and have a significant positive impact on employee productivity, operational efficiency, and organizational performance. Data security concerns, lack of training, and technical issues emerged as major challenges in digital transformation. However, employees demonstrated adaptability toward digital systems, indicating that digital HR practices enhance employee engagement and organizational effectiveness. The study concludes that digital transformation in HRM acts as a strategic enabler for improving performance and recommends stronger training systems, better cyber security infrastructure, and continuous technological support for successful implementation
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How To Cite (APA)
Dr. Shweta Chaudhary, Ms. Lucky Arya, & Latasha Jatta (May-2026). Digital Transformation in HRM: Challenges and Its Impact on Organizational Performance — A Study of Public Sector Banks in Agra with Reference to State Bank of India. INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT, 11(5), c653-c658. https://doi.org/10.56975/ijnrd.v11i5.324820
Issue
Volume 11 Issue 5, May-2026
Pages : c653-c658
Other Publication Details
Paper Reg. ID: IJNRD_324820
Published Paper Id: IJNRD2605273
Research Area: Management All
Author Type: Indian Author
Country: Agra, Uttar Pradesh , India
Published Paper PDF: https://ijnrd.org/papers/IJNRD2605273.pdf
Published Paper URL: https://ijnrd.org/viewpaperforall?paper=IJNRD2605273
Crossref DOI: https://doi.org/10.56975/ijnrd.v11i5.324820
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