Obstacles To The Implementation Of Electronic Medical Records On Outpatient Registration Services At Hospital X Bandung

Registration ID: IJNRD_223385

Published ID: IJNRD2406143

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Neng Putri Meisila Andini, Syaikhul Wahab

Barriers, Implementation, Electronic Medical Records, Fishbone.

Hospitals frequently struggle to deliver services that live up to patient expectations, particularly when it comes to medical records officers working in the outpatient registration department. The purpose of this study is to determine the barriers to RS X's outpatient registration process's use of electronic medical records. Descriptive qualitative methodology is employed, and strategies for gathering data include interviews and observation. The fishbone method was employed to determine the root cause of the issues that impeded this investigation. The findings demonstrated that human issues, such as a shortage of IT staff and a lack of knowledge of electronic medical record systems, are among the challenges facing the adoption of electronic medical records. One financial consideration is the scarcity of cash for the use of electronic health records. Lack of infrastructure and facilities is one example of a material factor. Machine factors include server and internet network interference, as well as recurrent problems in the SIMRS program while bridging data with BPJS. Efforts include hiring more IT officers, providing officers with training, maintaining and upgrading the network, and updating computers to the newest models. Furthermore, to optimize its use in the medical record unit—particularly in the outpatient registration department—the SIMRS application must be redesigned.

Published Paper   E-Certificate

Neng Putri Meisila Andini & Syaikhul Wahab (June-2024). Obstacles To The Implementation Of Electronic Medical Records On Outpatient Registration Services At Hospital X Bandung. INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT, 9(6), b418-b421. https://ijnrd.org/papers/IJNRD2406143.pdf

Volume 9 Issue 6, June-2024

Pages : b418-b421

Paper Reg. ID: IJNRD_223385

Published Paper Id: IJNRD2406143

Downloads: 000122253

Research Area: Computer Science & Technology 

Author Type: Foreign Author

Country: Bandung, Jawa Barat, Indonesia

Published Paper PDF: https://ijnrd.org/papers/IJNRD2406143.pdf

Published Paper URL: https://ijnrd.org/viewpaperforall?paper=IJNRD2406143

Journal Name: INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT(IJNRD)

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