Paper Title
Contactless Retailing Services in Singapore
Article Identifiers
Authors
Vaibhav Sharma
Keywords
Retail, Singapore, Contactless, Technology, Management
Abstract
The COVID-19 pandemic catalyzed the surge in contactless retailing services in Singapore, reshaping the retail landscape. This study investigates the current status, advantages, challenges, and prospects of contactless retailing services. A synthesis of literature and data analysis reveals a growing inclination among consumers towards contactless payments and self-checkout kiosks for safety reasons. Singapore's advanced digital infrastructure and government support have accelerated the widespread adoption of these services. However, challenges persist, including the financial commitment needed for technological upgrades and the necessity for consumers to adapt to these new methods. The study's objectives encompass understanding the industry's current state, identifying its benefits, analyzing consumer behavior, assessing technological capabilities, and recognizing challenges and opportunities. Recommendations include continued investment in technology, personalized shopping experiences, customer education, safety measures, and collaboration among retailers to enhance the contactless retailing experience. In conclusion, contactless retailing services have evolved from pandemic necessities to integral components of Singapore's retail industry, promising to provide consumers with safer, more efficient, and satisfying shopping experiences in the future.
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How To Cite (APA)
Vaibhav Sharma (September-2023). Contactless Retailing Services in Singapore . INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT, 8(9), a73-a79. https://ijnrd.org/papers/IJNRD2309010.pdf
Issue
Volume 8 Issue 9, September-2023
Pages : a73-a79
Other Publication Details
Paper Reg. ID: IJNRD_204673
Published Paper Id: IJNRD2309010
Downloads: 000121977
Research Area: Management
Country: noida, Uttar Pradesh, India
Published Paper PDF: https://ijnrd.org/papers/IJNRD2309010.pdf
Published Paper URL: https://ijnrd.org/viewpaperforall?paper=IJNRD2309010
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Journal Name: INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT(IJNRD)
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This work is licensed under a Creative Commons Attribution 4.0 International License and The Open Definition
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