INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2456-4184 | Impact factor: 8.76 | ESTD Year: 2016
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.76 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
Consumer satisfaction is a critical factor for the success and sustainability of electronic banking (e-banking) services. This paper presents a comprehensive review of existing research on consumer satisfaction in e-banking, with a focus on journal publications. The objective is to identify the key factors influencing consumer satisfaction in e-banking and provide insights for future research and practical implications. The review incorporates a wide range of studies conducted from various perspectives, including customer behavior, service quality, technology adoption, and trust in e-banking platforms. The findings of this review contribute to enhancing our understanding of consumer satisfaction in e-banking and offer valuable guidance for banks and policymakers.
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"Consumer Satisfaction in E-Banking: A Comprehensive Review", International Journal of Novel Research and Development (www.ijnrd.org), ISSN:2456-4184, Vol.8, Issue 6, page no.f736-f738, June-2023, Available :http://www.ijnrd.org/papers/IJNRD2306575.pdf
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2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
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