INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2456-4184 | Impact factor: 8.76 | ESTD Year: 2016
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.76 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
This research study aims to explore the user attitudes and behavioural intentions towards ChatGPT, a language model chatbot based on GPT-3.5 architecture. The study used an online survey to collect data from 110 respondents, focusing on their demographic information, usage patterns, and behavioural intentions towards ChatGPT. The findings suggest that the majority of users are young males with a bachelor's degree and student occupation. The primary motive behind using ChatGPT is to quickly acquire information, with a focus on general knowledge questions and writing assistance. Both male and female users have a positive attitude towards ChatGPT, finding it easy to use, trustworthy, and helpful. Behavioural intentions of users are strongly influenced by satisfaction, future use, and recommendation to others. The study also highlights the potential of ChatGPT as a valuable resource for students. The results indicate that ChatGPT has emerged as a preferred chatbot among users, providing quick and accurate responses to their queries. The findings of this study provide insights that can be used to enhance the capabilities of ChatGPT and improve user satisfaction. Further research is recommended to investigate the usage and attitudes towards ChatGPT among different age groups, genders, and educational backgrounds.
Keywords:
ChatGPT Use, Purpose, User Attitude, Behavioural Intentions, Recommendation.
Cite Article:
"User Attitudes and Behavioural Intentions Towards ChatGPT: An Exploratory Study", International Journal of Novel Research and Development (www.ijnrd.org), ISSN:2456-4184, Vol.8, Issue 4, page no.d627-d636, April-2023, Available :http://www.ijnrd.org/papers/IJNRD2304386.pdf
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ISSN:
2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
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