Satisfactory Study on Customer of State Distric Co op bank

Registration ID: IJNRD_191344

Published ID: IJNRD2304348

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ABHIJEET SURESH NIKAM

Keywords: SataraDistrict co-operativeBank, ServiceQuality ofBank,Customer Satisfaction, andRuralCredit

Introduction : Satara District co-operative bank is a commercial bank and deducted to provide banking services for rural activitiesin Satara District.It is a rural co-operative bank and operating its activities within Satara District with307 branches, and 12 Extension counters along with 10 Divisional Offices (as on 31st March 2022). Objectives : The government wants to increase the income of farmers and co-operative banks are the front line facilitator in rural development by providing good banking services and easy rural credit. This paper is assessed the customersatisfaction of Satara district co-operative bank customers. Research Methodology : 100 scheduled interviews of customers and Annual reports of Satara district co-operative banks have been processed to achieve the objectives of this paper. ANOVAtest has used to test the hypothesis. Microsoft Excel, Microsoft word and other analysistools have been used to prepare tables, diagrams and summarizing the details. PracticalImplications: The outcomes ofthisstudy enhance the knowledge on the performance of rural area banks. Managers, officers and policymakers can improve theirservices as perthe customer need.ResearchTime :January toApril 2023

Published Paper   E-Certificate

ABHIJEET SURESH NIKAM (April-2023). Satisfactory Study on Customer of State Distric Co op bank. INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT, 8(4), d329-d335. https://ijnrd.org/papers/IJNRD2304348.pdf

Volume 8 Issue 4, April-2023

Pages : d329-d335

Paper Reg. ID: IJNRD_191344

Published Paper Id: IJNRD2304348

Downloads: 000122007

Research Area: Commerce

Author Type: Indian Author

Country: MUMBAI, Maharashtra, India

Published Paper PDF: https://ijnrd.org/papers/IJNRD2304348.pdf

Published Paper URL: https://ijnrd.org/viewpaperforall?paper=IJNRD2304348

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