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INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2456-4184 | Impact factor: 8.76 | ESTD Year: 2016 Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.76 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI) |
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| Paper Title: | ELEMENTS OF CUSTOMER PARTNERING BEHAVIOR IN THIRD PARTY LOGISTICS OUTSOURCING |
| Authors Name: | Prabu J , Dr. Justin Joy |
| Download E-Certificate: | Download |
| Author Reg. ID: |
IJNRD_180829
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| Published Paper Id: | IJNRD2204018 |
| Published In: | Volume 7 Issue 4, April-2022 |
| DOI: | |
| Abstract: | The changing nature of logistics outsourcing relationships has received much attention in the academic logistics literature, including the redefinition of “3PL.” The “modern” definition of third-party logistics as “a relationship between a shipper and third party which, compared to basic services, has more customized offerings, encompasses a broader number of service. Unlike individual exchanges in the sense that relational exchanges expand over time, participants can expect to engage in social exchanges to elicit non-economic and personal satisfaction. In order to identify the antecedents of this type of behavior, a relationship marketing perspective is adopted. This work aims at explore the relationship management from the perspective of third-party logistics provider based on why third-party logistics providers should pay attention to relationship management and try to figure out how they manage the relationship with customers. |
| Keywords: | 3PL, Outsourcing, Relationship management, Third party logistics |
| Cite Article: | "ELEMENTS OF CUSTOMER PARTNERING BEHAVIOR IN THIRD PARTY LOGISTICS OUTSOURCING", International Journal of Novel Research and Development (www.ijnrd.org), ISSN:2456-4184, Vol.7, Issue 4, page no.182-196, April-2022, Available :http://www.ijnrd.org/papers/IJNRD2204018.pdf |
| Downloads: | 000114578 |
| ISSN: |
2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar| ESTD YEAR: 2016 An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator |
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Published Paper ID:IJNRD2204018 Registration ID: 180829 Published In: Volume 7 Issue 4, April-2022 DOI (Digital Object Identifier): Page No: 182-196 Country: BANGALORE, KARNATAKA, India Research Area: Management Publisher : IJ Publication Published Paper URL : https://www.ijnrd.org/viewpaperforall?paper=IJNRD2204018 Published Paper PDF: https://www.ijnrd.org/papers/IJNRD2204018 |
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ISSN: 2456-4184
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