Paper Title
A Study on Effectiveness of Online Banking services provided in present Scenario.
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Registration ID: IJNRD_307982
Published ID: IJNRD2506320
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Keywords
Online Banking, Digital Payments, Customer satisfaction, Financial Inclusion, Transaction security.
Abstract
The study examines the effectiveness of online banking services in the present scenario, where digital transformation has become integral to the banking sector. With the growing reliance on technology and the increasing need for convenience, online banking has emerged as a critical tool for customers and financial institutions. This research explores customer satisfaction, the accessibility and security of online banking platforms, and the extent to which they meet user expectations. It also evaluates challenges such as cybersecurity threats, technological limitations, and user adaptation to digital platforms. Using a combination of primary data from customer surveys and secondary data from financial reports and industry studies, the research highlights the advantages and shortcomings of online banking services. The findings suggest that while online banking offers significant benefits like time efficiency, accessibility, and cost-effectiveness, issues such as security concerns and technical glitches remain barriers to full adoption. The study concludes with recommendations for enhancing the effectiveness of online banking, focusing on improving user experience, ensuring robust security measures, and fostering digital literacy among customers.
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How To Cite (APA)
Veena E, Pavani, Priyanka C, Bharath K L, & Pallavi C (June-2025). A Study on Effectiveness of Online Banking services provided in present Scenario.. INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT, 10(6), d169-d176. https://ijnrd.org/papers/IJNRD2506320.pdf
Issue
Volume 10 Issue 6, June-2025
Pages : d169-d176
Other Publication Details
Paper Reg. ID: IJNRD_307982
Published Paper Id: IJNRD2506320
Research Area: Commerce All
Author Type: Indian Author
Country: Chikkaballapura, Karnataka, India
Published Paper PDF: https://ijnrd.org/papers/IJNRD2506320.pdf
Published Paper URL: https://ijnrd.org/viewpaperforall?paper=IJNRD2506320
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