“A Study on Impact of Information Technology in Banking Sector in Uttarakhand’’ (With Special Reference to Udham Singh Nagar District)

Registration ID: IJNRD_224876

Published ID: IJNRD2407072

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BEENA ARYA, P.C.SUYAL

Banking Service, Information Technology, Efficiency, Profitability, Significant Constituent, Developing Advanced Service.

ABSTRACT- This paper presents a brief overview which is linked to the bank network and its role in IT. Information Technology has globally turned out to be a significant constituent in economic growth of voluminous developed and developing countries in the world. Voluminous innovations and improvements have taken place in the world in recent years. The most striking and one of the most noticeable is the growth of Information Communication Technology (ICT). Emerging trends of IT in banking sector are Integration, Outsourcing, Distinctive Edge, IT as Profit Centre and Prospering in Downcast Market. Challenges faced by Indian banking scenario in India are Meet customer expectations on service, capability offered by the bank, Consumer preservation, Managing the spread and sustain the operating profit, Retaining the existing market share in the industry and the enlightening the equivalent, Completion from other troupes in the banking industry. Other Information Technology facilitates sophisticated product development, better market infrastructure, implementation of techniques for controller of possibilities and assistances the financial intermediaries to reach geographically diversified and distant markets. This study discourses the impact of Information Technology on the banking services offered to the bank employees. This research aims to provide a comprehensive overview of the extant research on the impact of information technology (IT) on banking. The findings suggest that Information Technology (IT) has had a positive impact on banking sector in terms of efficiency and profitability. Information Technology offers economies of scale in service delivery, covering innovative customers and developing advanced services. Banking sector in India has made rapid speed in modernizing and aligning technology to the innovative competitive business and adopts mobile, internet and communication systems to deliver speedy services. This present study was started with the objective of identify the level of satisfaction of the respondents (bank employees) towards utilization of modern day banking technology in Udham Singh Nagar district. Second part covers relationship between efficiency and productivity of banks and Information Technology contribution. This study was conducted in Udham Singh Nagar District (Uttarakhand state), which covered 60 samples in number. The data for the study was collected through well-constructed questionnaire. This study seeks to test the above objectives with simple percentage analysis. This study was concluded that banking services through information technology platform offers satisfied service to the bank employees and consecutively needs to improve as per changing technology preference.

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BEENA ARYA & P.C.SUYAL (July-2024). “A Study on Impact of Information Technology in Banking Sector in Uttarakhand’’ (With Special Reference to Udham Singh Nagar District). INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT, 9(7), a666-a682. https://ijnrd.org/papers/IJNRD2407072.pdf

Volume 9 Issue 7, July-2024

Pages : a666-a682

Paper Reg. ID: IJNRD_224876

Published Paper Id: IJNRD2407072

Research Area: Commerce

Author Type: Indian Author

Country: UDHAM SINGH NAGAR, UTTARAKHAND, India

Published Paper PDF: https://ijnrd.org/papers/IJNRD2407072.pdf

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