ANALYSIS OF PUBLIC SECTOR INNOVATION IN THE IMPLEMENTATION OF BATHO PELE PRINCIPLES TO OVERCOME DIFFICULTIES

ANALYSIS OF PUBLIC SECTOR INNOVATION IN THE IMPLEMENTATION OF BATHO PELE PRINCIPLES TO OVERCOME DIFFICULTIES

Registration ID: IJNRD_208470

Published ID: IJNRD2404566

DOI: Click Here to Get

Liberty Chidziwa , Vuyani Langa , Sunungukai Mabhera

Public sector innovation service delivery,accountability,Batho Pele Principles,Policy implementation

Governance is the degree to which statutory requirements, policy directives, and service delivery are carried out. Government programs should be focused on enhancing the quality of life in the pursuit of a "better living for all" to realise the aim of improving a society's overall welfare. Service delivery is emphasised in the type of public administration South Africa envisions, as stated in Section 195 of the Constitution, leading to developing the Batho Pele principles as a guide to improve service delivery. These themes are further explained in the White Paper on Transformation of Public Service Delivery from 1997. The notion of public sector innovation is presented in this review paper as a solution to the problems associated with the partial or non-implementation of the Batho Pele principles in the South African public service sector context. Eight principles were outlined in the White Paper on Public Sector Transformation, with the last three of the Batho Pele Principles and the people's first slogan receiving the most attention. A thorough literature study was conducted, and various research materials, including articles, journals, and books, were chosen. The review's findings point to differences and inconsistencies in how the Batho principles are applied throughout South Africa's many governmental areas.

Published Paper   E-Certificate

"ANALYSIS OF PUBLIC SECTOR INNOVATION IN THE IMPLEMENTATION OF BATHO PELE PRINCIPLES TO OVERCOME DIFFICULTIES", IJNRD - INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT (www.IJNRD.org), ISSN:2456-4184, Vol.9, Issue 4, page no.f536-f549, April-2024, Available :https://ijnrd.org/papers/IJNRD2404566.pdf

Volume 9 Issue 4, April-2024

Pages : f536-f549

Paper Reg. ID: IJNRD_208470

Published Paper Id: IJNRD2404566

Downloads: 000121245

Research Area: Management

Country: Mthatha, South Africa, South Africa

Published Paper PDF: https://ijnrd.org/papers/IJNRD2404566.pdf

Published Paper URL: https://ijnrd.org/viewpaperforall?paper=IJNRD2404566

Journal Name: INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT(IJNRD)

ISSN: 2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar | ESTD YEAR: 2016

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Publisher: IJNRD (IJ Publication) Janvi Wave

This work is licensed under a Creative Commons Attribution 4.0 International License and The Open Definition

Call For Paper - Volume 10 | Issue 8 | August 2025

IJNRD is Scholarly open access journals, Peer-reviewed, and Refereed Journals, High Impact factor 8.76 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool), Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI) with Open-Access Publications.

INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT (IJNRD) aims to explore advances in research pertaining to applied, theoretical and experimental Technological studies. The goal is to promote scientific information interchange between researchers, developers, engineers, students, and practitioners working in and around the world. IJNRD will provide an opportunity for practitioners and educators of engineering field to exchange research evidence, models of best practice and innovative ideas.

Indexing In Google Scholar, SSRN, ResearcherID-Publons, Semantic Scholar | AI-Powered Research Tool, Microsoft Academic, Academia.edu, arXiv.org, Research Gate, CiteSeerX, ResearcherID Thomson Reuters, Mendeley : reference manager, DocStoc, ISSUU, Scribd, and many more

How to submit the paper?

Important Dates for Current issue

Paper Submission Open For: August 2025

Current Issue: Volume 10 | Issue 8

Last Date for Paper Submission: Till 31-Aug-2025

Notification of Review Result: Within 1-2 Days after Submitting paper.

Publication of Paper: Within 01-02 Days after Submititng documents.

Frequency: Monthly (12 issue Annually).

Journal Type: International Peer-reviewed, Refereed, and Open Access Journal.

Subject Category: Research Area