Paper Title
ANALYSIS OF PUBLIC SECTOR INNOVATION IN THE IMPLEMENTATION OF BATHO PELE PRINCIPLES TO OVERCOME DIFFICULTIES
Article Identifiers
Authors
Liberty Chidziwa , Vuyani Langa , Sunungukai Mabhera
Keywords
Public sector innovation service delivery,accountability,Batho Pele Principles,Policy implementation
Abstract
Governance is the degree to which statutory requirements, policy directives, and service delivery are carried out. Government programs should be focused on enhancing the quality of life in the pursuit of a "better living for all" to realise the aim of improving a society's overall welfare. Service delivery is emphasised in the type of public administration South Africa envisions, as stated in Section 195 of the Constitution, leading to developing the Batho Pele principles as a guide to improve service delivery. These themes are further explained in the White Paper on Transformation of Public Service Delivery from 1997. The notion of public sector innovation is presented in this review paper as a solution to the problems associated with the partial or non-implementation of the Batho Pele principles in the South African public service sector context. Eight principles were outlined in the White Paper on Public Sector Transformation, with the last three of the Batho Pele Principles and the people's first slogan receiving the most attention. A thorough literature study was conducted, and various research materials, including articles, journals, and books, were chosen. The review's findings point to differences and inconsistencies in how the Batho principles are applied throughout South Africa's many governmental areas.
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How To Cite (APA)
Liberty Chidziwa, Vuyani Langa, & Sunungukai Mabhera (April-2024). ANALYSIS OF PUBLIC SECTOR INNOVATION IN THE IMPLEMENTATION OF BATHO PELE PRINCIPLES TO OVERCOME DIFFICULTIES. INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT, 9(4), f536-f549. https://ijnrd.org/papers/IJNRD2404566.pdf
Issue
Volume 9 Issue 4, April-2024
Pages : f536-f549
Other Publication Details
Paper Reg. ID: IJNRD_208470
Published Paper Id: IJNRD2404566
Downloads: 000121986
Research Area: Management
Country: Mthatha, South Africa, South Africa
Published Paper PDF: https://ijnrd.org/papers/IJNRD2404566.pdf
Published Paper URL: https://ijnrd.org/viewpaperforall?paper=IJNRD2404566
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