Paper Title
PRICE NEGOTIATING CHATBOT WITH TEXT AND VOICE ON E-COMMERCE WEBSITE
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Registration ID: IJNRD_215922
Published ID: IJNRD2403513
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Keywords
Price negotiation, E-commerce negotiation, Chatbot, Machine Learning, Neural Network, Natural Language Processing.
Abstract
In recent years online shopping has gained a huge boom. With this increase, most of the features of online shopping are developed but some features like negotiating with shopkeepers are not available which is sometimes possible in offline purchasing. We have implemented a chatbot for negotiating on the products. The chatbot interacts with customers and assists them to get a satisfactory price on product(s). With such a system, which impacts on major areas of online shopping there are possibilities in which either the seller of the product or customer’s budget gets compromised. To avoid such situations we have developed an algorithm which works along with prediction of old available data to provide a price. Price prediction has less accuracy at times because either irrelevant features/attributes of data are used or some algorithms are not suitable for a particular dataset. Due to this, Ecommerce business does not directly rely on price prediction systems since even a wrong prediction of a single product can result in business losses. Some models also fail when data scales or some feature is unavailable after time on which model prediction was dependent. Then those changes are to be managed to maintain the accuracy and reliability of the model. In our chatbot system we have tried to resolve some of such issues. E-commerce websites today apply various AI techniques to determine most liked products or most sold products which eventually are calculated to provide an effortless search for customers shopping on their website. But at times when the best products are sold at high prices, customers have to compromise on their product.
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How To Cite (APA)
Kalwakuntla Sravan Kumar Reddy , Samala Bhanu Prakash , & Uppu Bhaskar (March-2024). PRICE NEGOTIATING CHATBOT WITH TEXT AND VOICE ON E-COMMERCE WEBSITE. INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT, 9(3), f103-f110. https://ijnrd.org/papers/IJNRD2403513.pdf
Issue
Volume 9 Issue 3, March-2024
Pages : f103-f110
Other Publication Details
Paper Reg. ID: IJNRD_215922
Published Paper Id: IJNRD2403513
Research Area: Science & Technology
Author Type: Indian Author
Country: Hyderabad/Medchal , Telangana , India
Published Paper PDF: https://ijnrd.org/papers/IJNRD2403513.pdf
Published Paper URL: https://ijnrd.org/viewpaperforall?paper=IJNRD2403513
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