Paper Title
An empirical study on the understanding the perception towards Customer perception towards branded apparel
Article Identifiers
Authors
Dr. R. Ganesh Kumar , MAHALAKSHMI V , DEVI E , SANTHOSH MADAN J
Keywords
Purchase Decision, Customer Satisfaction, and Demand
Abstract
With its incredible recent growth, the Indian apparel industry has been a remarkable success story and has brought immense pride to India. The industry has expanded at an incredible rate over the past 20 years, driven by concerns about professionalism and changing lifestyles. Despite the industry's insistence on professional treatment when marketing its products, there remains a discrepancy between expectations and actual delivery. The success of keeping the employee depends on the customer retention strategies that are developed. The study examined the findings of the researchers' earlier investigations and reviewed the literature survey. The study looked at the crucial procedures that well-known businesses used and how they affected the retention of customers. The thorough analysis is restricted to men's clothing, specifically t-shirts and shirts. An analysis is conducted on the impact that customer preferences, expectations, and satisfaction have on the purchasing decisions made by customers. All of the statements taken into consideration for the study contribute to improving customer retention in the apparel industry, as evidenced by the mean score of the variables in customer preference, customer expectation, customer satisfaction, and customer purchase decision being found to be above average level. In order to improve customers' positive purchase decisions, the company should concentrate on the parameters that were taken into consideration.
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How To Cite (APA)
Dr. R. Ganesh Kumar, MAHALAKSHMI V, DEVI E, & SANTHOSH MADAN J (February-2024). An empirical study on the understanding the perception towards Customer perception towards branded apparel. INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT, 9(2), c153-c159. https://ijnrd.org/papers/IJNRD2402216.pdf
Issue
Volume 9 Issue 2, February-2024
Pages : c153-c159
Other Publication Details
Paper Reg. ID: IJNRD_213688
Published Paper Id: IJNRD2402216
Downloads: 000121985
Research Area: Management
Country: Chennai, Tamilnadu, India
Published Paper PDF: https://ijnrd.org/papers/IJNRD2402216.pdf
Published Paper URL: https://ijnrd.org/viewpaperforall?paper=IJNRD2402216
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Journal Name: INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT(IJNRD)
ISSN: 2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar | ESTD YEAR: 2016
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This work is licensed under a Creative Commons Attribution 4.0 International License and The Open Definition


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