INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2456-4184 | Impact factor: 8.76 | ESTD Year: 2016
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.76 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
This research investigates the evolving landscape of information science and knowledge management through the lens of chatbots and virtual assistants. As organizations strive to effectively handle vast amounts of data, these AI-driven conversational interfaces play a crucial role in streamlining information access and enhancing knowledge-sharing processes. For instance, the exponential growth of data, coupled with its increasing complexity, poses hurdles in efficient organization, retrieval, and utilization (Di Vaio, Palladino, Pezzi, et al., 2021). Key findings indicate their effectiveness in streamlining communication, automating routine tasks, and enhancing user experience. These technologies improve information retrieval and dissemination, contributing to efficient knowledge management. Organizations are recommended define clear objectives, establish user-centric design, ensure continuous Improvement, and many others.
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"Exploring the Role of Chatbots and Virtual Assistants in Information Science and Knowledge Management", International Journal of Novel Research and Development (www.ijnrd.org), ISSN:2456-4184, Vol.9, Issue 1, page no.b506-b513, January-2024, Available :http://www.ijnrd.org/papers/IJNRD2401154.pdf
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2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
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