Paper Title
The Role Of Digitalization In Improving The Performance Of Logistics Company: A Case Study Of Payton Logistic Uganda
Article Identifiers
Authors
Denamse Angono Rina Marielle
Keywords
Digitalization; Logistics; Performance; Role
Abstract
The rapid advancement of digital technologies has fundamentally changed the competitive dynamics of the logistics service industry, forcing incumbent logistics service providers to digitalize. The purpose of this study is to determine the role of digitalization in improving the performance of a logistic company, using PAYTON logistic Uganda as a case study. To support this, three research questions were developed: The study attempted to identify what impact digitalization plays in improving the performance of logistic companies like our case study. What are some of the most innovative technologies that have had the greatest impact on the performance of logistics firms? What are the primary barriers and success factors for logistical digitalization? The research population includes PAYTON logistics Uganda employees. With a target population of 85 and a sample size of 70 respondents, the study used both qualitative and quantitative research designs. The research technique employed both primary and secondary data, as well as interviews and questionnaires. The findings indicate that digitalization plays a critical role in improving the performance of logistics companies, with a correlation of 0.725 and an increased in both profits and Operation efficiency by 35% and 40% respectively. The study also revealed that, innovative technology like hyper automation , elastic logistics, Cloud computing , block chain , green logistic etc have greater impact on logistics performance. It was also further determined that leadership, supportive company culture and aligning business and IT strategies represent some of the success factors for digitalization in logistics, while a complex logistic network and process, lack of resources and proper choice or design, and resistance to chance are some of the biggest barriers of digitalization in logistics.
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How To Cite (APA)
Denamse Angono Rina Marielle (December-2023). The Role Of Digitalization In Improving The Performance Of Logistics Company: A Case Study Of Payton Logistic Uganda. INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT, 8(12), d701-d743. https://ijnrd.org/papers/IJNRD2312382.pdf
Issue
Volume 8 Issue 12, December-2023
Pages : d701-d743
Other Publication Details
Paper Reg. ID: IJNRD_211747
Published Paper Id: IJNRD2312382
Downloads: 000121992
Research Area: Other
Country: Entebbe, Wakiso, Central African Republic
Published Paper PDF: https://ijnrd.org/papers/IJNRD2312382.pdf
Published Paper URL: https://ijnrd.org/viewpaperforall?paper=IJNRD2312382
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This work is licensed under a Creative Commons Attribution 4.0 International License and The Open Definition
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