CRITICAL ANALYSIS OF PROFESSIONAL ETHICS VIS A VIS PERFORMANCE OF PUBLIC INSTITUTIONS IN RWANDA A CASE OF RUBAVU DISTRICT

CRITICAL ANALYSIS OF PROFESSIONAL ETHICS VIS A VIS PERFORMANCE OF PUBLIC INSTITUTIONS IN RWANDA A CASE OF RUBAVU DISTRICT

Registration ID: IJNRD_208377

Published ID: IJNRD2311177

DOI: Click Here to Get

NSHIMYUMUREMYI Aminadab , Dr. RUSAGARA Jean Bosco

Critical analysis; professional ethics; public institutions.

The work entitled “Critical analysis of professional ethics vis a vis performance of public institutions in Rwanda; A case of Rubavu district” was conducted for assessing the validity of three specific objectives such as: to assess the extent at which Rubavu District employees have professional ethics in services delivery, to examine the performance level of Rubavu District as a public institution since 2015 to 2022 and to evaluate the linkage or significance between professional ethics on performance of public institutions in Rwanda. This study is survey, descriptive, qualitative, and quantitative design. The study was used both primary data and secondary data. 265 sampled Rubavu District staff (152) and beneficiaries represented by Community Health Workers representatives in cells (113) were selected for data collection as a sample. Data was collected using questionnaire and documentation. Analysis of data was performed using SPSS (Statistical Package for Social Scientists) and results obtained were presented in form of descriptive statistics and inferential statistics. The results were presented as follows: Assessment of the 1st objective, results confirm that Rubavu district staff are tactful (Min 4, Max 5, Mean 4.23, Stdv. 0.422 confirmed strong homogeneity). By the evaluation of the 2nd objective results confirm that Rubavu district performance is good but not fully achieved, there is still some weaknesses in quality services delivery (minimum choice was 1: strongly disagree), citizens complain handling, training on skills of quality service and timely service delivery and all plans of the district were not fully achieved counted from 2015 to 2022. Reference to the 3rd objective which results also confirm that the Pearson correlation or “r” is 0.379 with significance two tailed (Sig. (2-tailed) equal to 0.000. This means that there is a positive and weak correlation between professional ethics use in services delivery and performance of public institutions in Rwanda a case of Rubavu district and this correlation is statistically significant (p=0.000<0.05). This gives conclusion that, professional ethics contribute 37.9% in performance of public institutions, a case of Rubavu district. Therefore, the formulated null hypothesis stated that there is no validity significance of professional ethics on performance of public institutions was not accepted. Therefore, the researcher concluded that there is a validity significance of professional ethics on performance of public institutions. Reference to the study findings, professional ethics is an important tool for employees to contribute to overall institutional performance. Due to that, the researcher recommends district management or authorities to support staff at all means to increase their professional ethics capacity, by providing needed tools and training as well as leaning case trips.

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"CRITICAL ANALYSIS OF PROFESSIONAL ETHICS VIS A VIS PERFORMANCE OF PUBLIC INSTITUTIONS IN RWANDA A CASE OF RUBAVU DISTRICT", IJNRD - INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT (www.IJNRD.org), ISSN:2456-4184, Vol.8, Issue 11, page no.b615-b624, November-2023, Available :https://ijnrd.org/papers/IJNRD2311177.pdf

Volume 8 Issue 11, November-2023

Pages : b615-b624

Paper Reg. ID: IJNRD_208377

Published Paper Id: IJNRD2311177

Downloads: 000121144

Research Area: Social Science and Humanities 

Country: Rubavu District, Rwanda, Rwanda

Published Paper PDF: https://ijnrd.org/papers/IJNRD2311177.pdf

Published Paper URL: https://ijnrd.org/viewpaperforall?paper=IJNRD2311177

Journal Name: INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT(IJNRD)

ISSN: 2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar | ESTD YEAR: 2016

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