INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2456-4184 | Impact factor: 8.76 | ESTD Year: 2016
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.76 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
Postal service very important part of the service marketing. So History of the The 164 years ago, Indian department of post is oldest government institution in Indian service sector. History of the Indian post office is tracked back to British rule. Act was enacted in 1st October 1854, and first post office was established in Mumbai, and Head quarter arrived to New Delhi-(India) and another arrived to Head quarter to Ahmedabad-(Gujarat) the postal network of big over 1,55,000 branches outlets in the world in India (9046 post office arrived in Gujarat state). and famous slogan known that for the department of post : “ DAK SEVA, JAN SEVA” Reliability, Responsiveness, Assurance, Tangibility, Empathy, very important role play in dimension of service sector . So The Indian postal department is continuing to meet its business needs without losing of social responsibilities.
Keywords:
Postal Service, Department Of Post, Service Quality, Dimension Of Service Quality, Social-Responsibility
Cite Article:
"“A DEEPLY STUDY ON SERVICE QUALITY DIMENSION OF PROVIDED BY THE INDIAN DEPARTMENT OF POST – WITH SPECIAL REFERENCE TO JAMNAGAR CITY OF GUJARAT ”", International Journal of Novel Research and Development (www.ijnrd.org), ISSN:2456-4184, Vol.8, Issue 7, page no.e331-e340, July-2023, Available :http://www.ijnrd.org/papers/IJNRD2307437.pdf
Downloads:
000118764
ISSN:
2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Facebook Twitter Instagram LinkedIn