Satisfaction of Graduate Studies Students to the Services and Facilities of a State University in the Philippines

Registration ID: IJNRD_202369

Published ID: IJNRD2307381

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Debbie Jean V. Sabug

Satisfaction, Services, Facilities, Graduate Studies, Students, Teacher Education

The descriptive study aimed to determine the satisfaction to the services and facilities of the University of Antique as perceived by the CTE Graduate Studies students. This study was limited to CTE Graduate Studies students from the different programs of the University of Antique, Main Campus, Sibalom, Antique. Through convenience sampling, the respondents were selected and were given survey forms to accomplish. The survey form on the “Status of Student Services and Facilities of the University of Antique” was utilized. The forms were available from the Office of the Student Affairs and Services. The statistical tools employed were frequency, mean, standard deviation as descriptive statistics while one-way ANOVA was used as inferential statistics. Alpha level was set at 0.05. All statistical computations were processed through SPSS 20. The College of Teacher Education Graduate Studies students when taken as a whole were “highly satisfied” to the services and facilities of the University of Antique. When classified as to program, the MEd-CI, MEd-VocTech, and PhD students were “fully satisfied” to the services and facilities of the University of Antique while the MAT-Math, MAEd-BioSci, MEd-EM, MAEd-SocSci, and MAEd-Filipino were “highly satisfied.” They were “fully satisfied” to the student selection and admission services, orientation program for freshmen and transferees, services of the library, audio-visual room, guidance and counseling services, sports and physical development services, college publication/papers, student organizations/clubs/interest groups in the University of Antique. While, they were “highly satisfied” to the security services, laboratory services, food and canteen services, comfort rooms/rest rooms/toilet, health services, socio-cultural services, financial assistance/ scholarship/grants, housing/dormitory services of the university. However, the provision on comfort rooms was found to have the weakest point. Moreover, no significant difference was noted in the level of satisfaction to the services and facilities of the University of Antique as perceived by the CTE Graduate Studies students when classified as to program. Though it was found out that the satisfaction level is very high, still the University is recommended to continually survey the status of the services and facilities provided by the institution to the students and should be supplemented with timely and new interventions on maintaining or even making the satisfaction level even higher. It can be added that more comfort rooms should be constructed for the welfare of the students.

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Debbie Jean V. Sabug (July-2023). Satisfaction of Graduate Studies Students to the Services and Facilities of a State University in the Philippines. INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT, 8(7), d704-d719. https://ijnrd.org/papers/IJNRD2307381.pdf

Volume 8 Issue 7, July-2023

Pages : d704-d719

Paper Reg. ID: IJNRD_202369

Published Paper Id: IJNRD2307381

Research Area: Management

Author Type: Foreign Author

Country: Sibalom, Antique, Philippines

Published Paper PDF: https://ijnrd.org/papers/IJNRD2307381.pdf

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