Practices of Enterprise Resource Planning Systems Implementation in Kenyan Universities

Registration ID: IJNRD_194752

Published ID: IJNRD2305250

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Charles Cheruiyot Koech

Enterprise Resource Planning (ERP) systems provide institutions with the opportunity to integrate individual stand-alone information systems thereby becoming a significant tool to improve transparency, efficiency and effectiveness. However, most institutions in Kenya have not successfully implemented it and thus not realizing the envisioned benefits. The objective of the study was to find out reasons for implementing ERP in Kenyan universities and the practices. The researcher adopted a case study methodology and the main instruments of data collection were structured questionnaire, administered through purposive and random sampling, and semi-structured interviews. The findings indicated that the main reasons for ERP implementation by universities are to modernize institution’s environment and increase efficiency and accountability. The findings also indicated that the university has adopted several practices including establishment of IT department to spearhead ERP implementation and monitoring of the system for continued performance, Responses from both questionnaire and interviews agreed that education and training of users should be done before, during and after implementation of ERP to enhance the usability of ERP. Proper documentation should be developed and reviewed regularly so as to be effective to the intended users, amongst other practices. The study recommends embracing best Information Systems practices, adoption of new tools and technologies for quality assurance, establishment of IT department to spearhead ERP projects and other Information Systems (IS) projects, monitoring and evaluation of system for continued performance, preparation and updating of ERP documentation, and thoroughly testing of ERP systems before ‘go-live’, amongst other practices. Keywords: Enterprise Resource Planning (ERP); Implementation

Published Paper   E-Certificate

Charles Cheruiyot Koech (May-2023). Practices of Enterprise Resource Planning Systems Implementation in Kenyan Universities. INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT, 8(5), c368-c372. https://ijnrd.org/papers/IJNRD2305250.pdf

Volume 8 Issue 5, May-2023

Pages : c368-c372

Paper Reg. ID: IJNRD_194752

Published Paper Id: IJNRD2305250

Downloads: 000122254

Research Area: Information Technology 

Author Type: Foreign Author

Country: Kisii, Kisii, Kenya

Published Paper PDF: https://ijnrd.org/papers/IJNRD2305250.pdf

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