Consumer Movement in India : Emerging Trends, Problems and Structural Implications

Consumer Movement in India : Emerging Trends, Problems and Structural Implications

Registration ID: IJNRD_193368

Published ID: IJNRD2305024

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Dr. L Narayana Swamy , T.Likhita

Consumerism, Consumer Voluntary Organizations , Consumer Protection Act, Consumer Rights, Consumer Disputes Redressal Agencies

It was thought that passage of the Consumer Protection Act in India in 2019 would encourage consumers to stand up for their rights and lead to an overwhelming number of disputes in consumer courts. Although a consumer movement has yet to get going in India, existence of the act has stimulated the creation of many consumer organizations across the country. The number has such organizations has more the doubled in the last few years so that there are now 600-800 organizations in the voluntary sector. The movement has not blossomed because not all of the organizations are active enough to make an impact, there has hardly been any unified action which would demonstrate their strength, and there has been no active consumer participation in the movements. Consumers claim that the lack of consumer education makes them passive and apathetic, and blame consumer organizations. The majority of consumers in the country are even unaware of the existence of consumer courts to which they make take their grievances. Consumer rights organizations, however, counter that they lack sufficient funds and blame the government for their inaction. The author acknowledges criticism that the Indian consumer movement is elitist and considers the need to focus upon rural consumers, the significant contributions that organizations have made in laying the foundations for change, the need for consumer education, the need for specialists, the particular need for consumer protection and support by voluntary health groups.

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"Consumer Movement in India : Emerging Trends, Problems and Structural Implications ", IJNRD - INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT (www.IJNRD.org), ISSN:2456-4184, Vol.8, Issue 5, page no.a184-a192, May-2023, Available :https://ijnrd.org/papers/IJNRD2305024.pdf

Volume 8 Issue 5, May-2023

Pages : a184-a192

Paper Reg. ID: IJNRD_193368

Published Paper Id: IJNRD2305024

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Research Area: Engineering

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Published Paper PDF: https://ijnrd.org/papers/IJNRD2305024.pdf

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Journal Name: INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT(IJNRD)

ISSN: 2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar | ESTD YEAR: 2016

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