Factors Affecting Employee Retention: A Case Study of Private Companies in Cambodia

Registration ID: IJNRD_186673

Published ID: IJNRD2301312

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Ramon Macaraig Jr, Dr. Soun Hong, Dr. Sau Lay

employee retention, compensation, promotion and opportunity and growth; work environment, training and development and work-life balance and job satisfaction

Employee turn-over is often associated with “employee retention”. Employee retention plays an important role to keep up with other companies amidst the rapid evolvement of global economic environment. The objective of the study was to understand the importance of employee retention or human capital, assess the factors affecting retention of private employees in Cambodia such as compensation, promotion and opportunity and growth; work environment, training and development and work-life balance and job satisfaction thus provide suggestions to private companies on what to undertake to retain its employees. Knowing the importance of the “staff retention” in an organization, the researcher sought an answer on the following questions (1) To what extent employee retention is important for private companies in Cambodia? (2) What factors influence employee retention of private companies in Cambodia? (3) What are the most influencing factors on employee retention of private companies in Cambodia? The researcher employed two methods to come-up with conceptual model. The methods are namely model synthesis and Delphi method. After pilot testing, the researcher surveyed 420 respondents using stratified random sampling technique distributed equally to financial services, manufacturing, tourism and hospitality industry; education, retails and others (professional services, hospital, construction etc.). At the end, the researcher collected 410 qualified sample size after data screening. Descriptive statistics such as frequencies, percentages, mean and standard deviations were used. The research model and research hypothesis were successfully tested by Confirmatory Factor Analysis (CFA) and Structural Equation Model (SEM) using SPSS and Amos 26 as research tools. Based on the study, “job satisfaction” is driven by compensation and work-life balance. They are the most influencing factors that make private employees stay in a company. Work environment, promotion, opportunity and growth; and training and development are the least significant factors affecting employee retention.

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Ramon Macaraig Jr, Dr. Soun Hong, & Dr. Sau Lay (January-2023). Factors Affecting Employee Retention: A Case Study of Private Companies in Cambodia. INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT, 8(1), d85-d98. https://ijnrd.org/papers/IJNRD2301312.pdf

Volume 8 Issue 1, January-2023

Pages : d85-d98

Paper Reg. ID: IJNRD_186673

Published Paper Id: IJNRD2301312

Research Area: Management

Author Type: Foreign Author

Country: Phnom Penh, Phnom Penh , Cambodia

Published Paper PDF: https://ijnrd.org/papers/IJNRD2301312.pdf

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Journal Name: INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT(IJNRD)

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