STUDY ON ELEMENTS DISTURBING WORKER PERFORMANCE IN A PRIVATE SECTOR WITH REFERENCE TO TATA - JOHN DEERE, LUSAKA, ZAMBIA

Registration ID: IJNRD_182620

Published ID: IJNRD2208155

DOI: Click Here to Get

Ms. Lweendo Sinkamba , Dr. S. Michael

worker performance, communication skills, Conflict Management, delegation and introduction of new technology.

Abstract: The study identified and scrutinized elements that influenced worker performance at Tata- John Deere, Lusaka, Zambia. A descriptive survey research design was adopted of which a questionnaire was used to collect primary data, while secondary data was obtained from journal articles, reports, web pages, books to understand the subject matter. The targeted respondents were 67 (Sixty-seven), purposively sampled because of nature of duties, tasks and positions held. Interestingly, out of the study target of 67 respondents, 54 respondents returned filled questionnaires, that translated into 81 percent response rate. The primary data collected was analysed using SPSS version 28.0, Pearson Chi-square and presented in form of figures and tables. The study results show that worker’s performance was evaluated using narrative essays, workers were not fairly rated, had no input in development of evaluation process and feedback was not given on evaluation reports. The study indicated progressive influence between management level and facilities at work place, management level and work experience, and management level and relationship between workers and supervisors, while other elements that showed there is moderate correlation between Overall satisfaction with performance evaluation and their communication skills, Conflict Management, delegation and introduction of new technology. The study recommends that company management should develop work policies on how to reduce or mitigate stress at work place; employees should have an input in the design and implementation of evaluation process; and assessors or managers, should give feedback to evaluated workers within 14 days.

Published Paper   E-Certificate

Ms. Lweendo Sinkamba & Dr. S. Michael (August-2022). STUDY ON ELEMENTS DISTURBING WORKER PERFORMANCE IN A PRIVATE SECTOR WITH REFERENCE TO TATA - JOHN DEERE, LUSAKA, ZAMBIA. INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT, 7(8), 1394-1398. https://ijnrd.org/papers/IJNRD2208155.pdf

Volume 7 Issue 8, August-2022

Pages : 1394-1398

Paper Reg. ID: IJNRD_182620

Published Paper Id: IJNRD2208155

Downloads: 000121983

Research Area: Management

Country: titunelveli, tamilnadu, India

Published Paper PDF: https://ijnrd.org/papers/IJNRD2208155.pdf

Published Paper URL: https://ijnrd.org/viewpaperforall?paper=IJNRD2208155

Journal Name: INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT(IJNRD)

ISSN: 2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar | ESTD YEAR: 2016

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