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IJNRD
INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT
International Peer Reviewed & Refereed Journals, Open Access Journal
ISSN Approved Journal No: 2456-4184 | Impact factor: 8.76 | ESTD Year: 2016
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Impact Factor : 8.76

Issue per Year : 12

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Issue Published : 95

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Paper Title: Next-Gen SAAS CRM: Microservices and Containerization for Resource Efficiency
Authors Name: Sharda Kumari
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IJNRD_193100
Published Paper Id: IJNRD2012005
Published In: Volume 5 Issue 12, December-2020
DOI:
Abstract: In the era of digital transformation, Software as a Service (SAAS) Customer Relationship Management (CRM) systems have become increasingly popular due to their ability to streamline business processes and enhance customer experiences. However, ensuring optimal resource allocation and scalability remains a challenge for these systems. This research paper presents a comprehensive study on the synergy of microservices and containerization as innovative strategies to address these challenges and unleash the full potential of SAAS CRM systems. The paper begins by identifying the key challenges faced by traditional SAAS CRM systems, followed by an in-depth exploration of the fundamental principles of microservices and containerization. We then provide practical guidelines and best practices for designing and implementing microservices-based CRM systems, along with actionable insights into integrating containerization for improved resource efficiency and deployment automation. Furthermore, we discuss methods for evaluating and monitoring the performance of these strategies, focusing on key performance indicators and monitoring tools. Our findings reveal that the integration of microservices and containerization significantly improves resource allocation, scalability, and maintainability in SAAS CRM systems. However, it is essential to consider potential trade-offs, such as increased complexity and deployment challenges. This groundbreaking study contributes to the ongoing discourse in the field, providing valuable insights for businesses and developers seeking to revolutionize their CRM systems by leveraging the power of microservices and containerization.
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Cite Article: "Next-Gen SAAS CRM: Microservices and Containerization for Resource Efficiency", International Journal of Novel Research and Development (www.ijnrd.org), ISSN:2456-4184, Vol.5, Issue 12, page no.35-41, December-2020, Available :http://www.ijnrd.org/papers/IJNRD2012005.pdf
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ISSN: 2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Publication Details: Published Paper ID:IJNRD2012005
Registration ID: 193100
Published In: Volume 5 Issue 12, December-2020
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Page No: 35-41
Country: Dublin, CA, USA
Research Area: Information Technology 
Publisher : IJ Publication
Published Paper URL : https://www.ijnrd.org/viewpaperforall?paper=IJNRD2012005
Published Paper PDF: https://www.ijnrd.org/papers/IJNRD2012005
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ISSN: 2456-4184
Impact Factor: 8.76 and ISSN APPROVED
Journal Starting Year (ESTD) : 2016

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