Next-Gen SAAS CRM: Microservices and Containerization for Resource Efficiency

Next-Gen SAAS CRM: Microservices and Containerization for Resource Efficiency

Registration ID: IJNRD_193100

Published ID: IJNRD2012005

DOI: Click Here to Get

Sharda Kumari

In the era of digital transformation, Software as a Service (SAAS) Customer Relationship Management (CRM) systems have become increasingly popular due to their ability to streamline business processes and enhance customer experiences. However, ensuring optimal resource allocation and scalability remains a challenge for these systems. This research paper presents a comprehensive study on the synergy of microservices and containerization as innovative strategies to address these challenges and unleash the full potential of SAAS CRM systems. The paper begins by identifying the key challenges faced by traditional SAAS CRM systems, followed by an in-depth exploration of the fundamental principles of microservices and containerization. We then provide practical guidelines and best practices for designing and implementing microservices-based CRM systems, along with actionable insights into integrating containerization for improved resource efficiency and deployment automation. Furthermore, we discuss methods for evaluating and monitoring the performance of these strategies, focusing on key performance indicators and monitoring tools. Our findings reveal that the integration of microservices and containerization significantly improves resource allocation, scalability, and maintainability in SAAS CRM systems. However, it is essential to consider potential trade-offs, such as increased complexity and deployment challenges. This groundbreaking study contributes to the ongoing discourse in the field, providing valuable insights for businesses and developers seeking to revolutionize their CRM systems by leveraging the power of microservices and containerization.

Published Paper   E-Certificate

"Next-Gen SAAS CRM: Microservices and Containerization for Resource Efficiency", IJNRD - INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT (www.IJNRD.org), ISSN:2456-4184, Vol.5, Issue 12, page no.35-41, December-2020, Available :https://ijnrd.org/papers/IJNRD2012005.pdf

Volume 5 Issue 12, December-2020

Pages : 35-41

Paper Reg. ID: IJNRD_193100

Published Paper Id: IJNRD2012005

Downloads: 000121166

Research Area: Information Technology 

Country: Dublin, CA, USA

Published Paper PDF: https://ijnrd.org/papers/IJNRD2012005.pdf

Published Paper URL: https://ijnrd.org/viewpaperforall?paper=IJNRD2012005

Journal Name: INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT(IJNRD)

ISSN: 2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar | ESTD YEAR: 2016

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Publisher: IJNRD (IJ Publication) Janvi Wave

This work is licensed under a Creative Commons Attribution 4.0 International License and The Open Definition

Call For Paper - Volume 10 | Issue 8 | August 2025

IJNRD is Scholarly open access journals, Peer-reviewed, and Refereed Journals, High Impact factor 8.76 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool), Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI) with Open-Access Publications.

INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT (IJNRD) aims to explore advances in research pertaining to applied, theoretical and experimental Technological studies. The goal is to promote scientific information interchange between researchers, developers, engineers, students, and practitioners working in and around the world. IJNRD will provide an opportunity for practitioners and educators of engineering field to exchange research evidence, models of best practice and innovative ideas.

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