Paper Title
Product Development through Fuzzy and Crisp Based QFD Modelling - A Case Study
Article Identifiers
Authors
Chirag P Vithalani
Keywords
Quality Function Deployment (QFD) Methodology, House of Quality (HOQ), Fuzzy QFD Approach, Triangular Fuzzy Number (TFN), Design Improvement, Case Study, Domestic Refrigerator.
Abstract
This paper employs Quality Function Deployment (QFD) methodology to translate customer needs and requirements into the quality characteristics to improve quality for an existing product or to develop a new product. QFD can bring out the product with improved quality, better performance, economic price, good aesthetic, and very important thing-accepted by customer because of fulfillment of their requirements & demands. QFD can correlate the customer requirements with the technical requirements of the company and then the target value can be fixed to improve the different characteristics that required by the customers. The study consists of two approaches to improve the design of domestic refrigerator using quality function deployment technique. The first one is the crisp approach. In this approach, traditional QFD technique was employed to build a quality plan for a domestic refrigerator. In the second stage of this study, fuzzy approach was used. Fuzzy set theory is integrated into house of quality (HOQ) to overcome the shortcomings of the traditional QFD and to capture the inherent impreciseness and vagueness of customer requirements and facilitate to prioritize QFD information. Improving high priority design requirements will ultimately increase customer satisfaction. At the final stage of the study, these two approaches have been compared with each other.
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How To Cite (APA)
Chirag P Vithalani (August-2019). Product Development through Fuzzy and Crisp Based QFD Modelling - A Case Study. INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT, 4(8), 1-11. https://ijnrd.org/papers/IJNRD1908001.pdf
Issue
Volume 4 Issue 8, August-2019
Pages : 1-11
Other Publication Details
Paper Reg. ID: IJNRD_223205
Published Paper Id: IJNRD1908001
Downloads: 000121984
Research Area: Engineering
Country: -, -, India
Published Paper PDF: https://ijnrd.org/papers/IJNRD1908001.pdf
Published Paper URL: https://ijnrd.org/viewpaperforall?paper=IJNRD1908001
About Publisher
Journal Name: INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT(IJNRD)
ISSN: 2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar | ESTD YEAR: 2016
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Licence
This work is licensed under a Creative Commons Attribution 4.0 International License and The Open Definition
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