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INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2456-4184 | Impact factor: 8.76 | ESTD Year: 2016 Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.76 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI) |
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| Paper Title: | ANALYSIS OF PUBLIC SECTOR INNOVATION IN THE IMPLEMENTATION OF BATHO PELE PRINCIPLES TO OVERCOME DIFFICULTIES |
| Authors Name: | Liberty Chidziwa , Vuyani Langa , Sunungukai Mabhera |
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IJNRD_208470
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| Published Paper Id: | IJNRD2404566 |
| Published In: | Volume 9 Issue 4, April-2024 |
| DOI: | |
| Abstract: | Governance is the degree to which statutory requirements, policy directives, and service delivery are carried out. Government programs should be focused on enhancing the quality of life in the pursuit of a "better living for all" to realise the aim of improving a society's overall welfare. Service delivery is emphasised in the type of public administration South Africa envisions, as stated in Section 195 of the Constitution, leading to developing the Batho Pele principles as a guide to improve service delivery. These themes are further explained in the White Paper on Transformation of Public Service Delivery from 1997. The notion of public sector innovation is presented in this review paper as a solution to the problems associated with the partial or non-implementation of the Batho Pele principles in the South African public service sector context. Eight principles were outlined in the White Paper on Public Sector Transformation, with the last three of the Batho Pele Principles and the people's first slogan receiving the most attention. A thorough literature study was conducted, and various research materials, including articles, journals, and books, were chosen. The review's findings point to differences and inconsistencies in how the Batho principles are applied throughout South Africa's many governmental areas. |
| Keywords: | Public sector innovation service delivery,accountability,Batho Pele Principles,Policy implementation |
| Cite Article: | "ANALYSIS OF PUBLIC SECTOR INNOVATION IN THE IMPLEMENTATION OF BATHO PELE PRINCIPLES TO OVERCOME DIFFICULTIES", International Journal of Novel Research and Development (www.ijnrd.org), ISSN:2456-4184, Vol.9, Issue 4, page no.f536-f549, April-2024, Available :http://www.ijnrd.org/papers/IJNRD2404566.pdf |
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| ISSN: |
2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar| ESTD YEAR: 2016 An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator |
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Published Paper ID:IJNRD2404566 Registration ID: 208470 Published In: Volume 9 Issue 4, April-2024 DOI (Digital Object Identifier): Page No: f536-f549 Country: Mthatha, South Africa, South Africa Research Area: Management Publisher : IJ Publication Published Paper URL : https://www.ijnrd.org/viewpaperforall?paper=IJNRD2404566 Published Paper PDF: https://www.ijnrd.org/papers/IJNRD2404566 |
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ISSN: 2456-4184
Impact Factor: 8.76 and ISSN APPROVED
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